Elrond Moon in 14k Gold by Junipurr

How do I know what jewelry and post (backing) size I wear?

Like clothing, more often than not one size does not fits all when it comes to body jewelry. The most accurate way of finding your true size is to visit your local reputable piercer and have them size you properly. If you’d like to size yourself, we’ve put together The Complete Guide to Measuring Your Body Jewelry.

How do I change my jewelry?

Once your piercing is healed you’ll be ready to start changing your jewelry. All of our studs are threadless for better comfort, looks, and safety. Here's how to change your threadless jewelry. Each type of jewelry has its own way of changing so if you're looking for clickers, seam rings, or other types we’ve also put together a complete guide on How to Change Your Piercing Jewelry.

Does your jewelry have a warranty?

Yes! Most of the brands we sell have a lifetime warranty that covers defects in the materials and workmanship of their jewelry pieces. In the odd case you have an issue with a defective piece please contact Customer Service and we will be happy to help you. Please note you might be required to return the defective piece and/or send a picture for assessment, and if it is determined that the product is defective Pierced will, at its discretion, either refund your purchase or send a replacement free of charge.

How do I care for my jewelry?

Over time, debris and dirt can build up on your jewelry. We recommend making a mild soap & warm water solution and using a soft-bristled brush to clean the jewelry. If your piercing is still healing, we do not recommend removing your jewelry as you may not be able to put it back in. You can wipe away any large debris with a cotton tip applicator and your sterile saline solution.

Do you offer custom jewelry orders?

Yes! If you're looking for a very particular piece or want to see if modifications can be made to existing styles fill out this jewelry special orders form and we'll get back to you asap.